Shipping policy

Delivery

Delivery question? Everything you need to know about delivery is here.

During busy periods, please bear in mind there may be a small delay in dispatching your order due to higher volumes.

UK

For all UK orders, parcels are posted via Royal Mail service with a fully tracked system. Orders made past 12pm Midday on a Friday will not get dispatched until the following Monday.

Standard UK Tracked Delivery ROYAL MAIL TRACKED 48 (EST. 2-3 working days after dispatched) - £3.99    FREE DELIVERY ON ORDERS OVER £60

Express UK Tracked Delivery ROYAL MAIL TRACKED 24 (EST. 1-2 working days after dispatched) - £4.99     

UK CHRISTMAS DELIVERY

Order before 11.59pm on Thursday 19th December 2024 for Guaranteed Christmas Delivery (Applies to both UK Standard & UK Express Deliveries)

EUROPE

All Europe orders are posted via Royal Mail service with a fully tracked system. Please note additional custom charges may apply.

Standard Europe Tracked Delivery (EST. up to 10 working days) - £11.99

WORLDWIDE

All Worldwide orders are posted via Royal Mail service with a fully tracked system. Please note additional custom charges may apply.

Standard Tracked Delivery (EST. Up to 14 working days) - £14.99

PLEASE NOTE

For all EUROPE and INTERNATIONAL tracked orders, depending on the customs authorities, you could be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. The customs charge is imposed by customs authorities in each individual destination country and unfortunately, we can’t take any responsibility for it. If we receive your parcel back due to unpaid customs charges then we may deduct part of your refund in order to cover return charges and fees incurred.

To make a return? Click Returns for more information or login in to My Account.